At Auraani, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it and how we protect it when you browse or shop on the Auraani website.

Information We Collect

When you browse our website, create an account, place an order or contact us, we may collect information such as:

• Name
• Mobile number
• Email address
• Billing and shipping address
• Order and purchase information
• Information provided to customer support
• Payment-related information required to process your transaction
• Website usage information collected through cookies and similar technologies

How We Use Your Information

We may use your information to:

• Process and fulfil your orders
• Confirm and provide updates about your orders
• Arrange delivery
• Provide customer support
• Process eligible cancellations, replacements or refunds
• Respond to your enquiries
• Improve our website and customer experience
• Prevent fraudulent or unauthorised transactions
• Send promotional communication where you have opted to receive it

Payment Information

Online payments are processed through secure third-party payment gateways. Auraani does not store your credit or debit card details.

Sharing of Information

Auraani does not sell or rent your personal information.

We may share necessary information with trusted service providers, including payment processors, logistics partners, technology providers and customer-support services, where required to provide our services.

Cookies

Our website may use cookies and similar technologies to
improve website functionality, understand website usage and provide a better
browsing experience.

Data Security

We take reasonable measures to protect the personal information we collect from unauthorised access, misuse, alteration or disclosure.

Marketing Communication

If you choose to receive promotional communication from Auraani, we may contact you about new collections, offers or other updates. You can opt out of marketing communication at any time.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Last Updated: 15th August 2026